Shipping policy
At Anomie Beauty, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below for details on processing times, shipping options, and more.
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Processing times may be extended during peak seasons, sales, or due to unforeseen circumstances.
- Once an order is placed, it cannot be modified or canceled as we work to fulfill orders quickly.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | TBD |
| Expedited Shipping | 2-3 business days | TBD |
| International Shipping | 7-14 business days | TBD |
- Delivery times are estimates and not guaranteed. Unexpected delays due to weather, carrier issues, or customs clearance may occur.
3. Domestic & International Shipping
- We currently ship to United States
- International customers are responsible for any customs duties, taxes, and fees imposed by their country. These charges are not included in our prices and must be paid upon delivery.
- We are not responsible for delays due to customs processing.
4. Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- Tracking updates may take 24-48 hours to appear after shipment.
5. Lost, Stolen, or Delayed Packages
- Anomie Beauty is not responsible for lost, stolen, or delayed packages after they have been shipped.
- If your package is lost or stolen, please contact the shipping carrier directly to file a claim.
- If you experience a significant delay, reach out to our customer service team, and we will do our best to assist you.
6. Incorrect Shipping Information
- Please ensure your shipping address is accurate at checkout.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If your package is returned due to an incorrect address, reshipment fees will apply.
7. Damaged or Incorrect Orders
- If you receive a damaged or incorrect order, please contact us at anomieproducts@gmail.com within 7 days of delivery.
- Provide your order number and clear photos of the issue, and we will work to resolve it promptly.
8. Pre-Orders & Backorders
- If an item is marked as pre-order or backorder, shipping times may be extended.
- Orders containing pre-order items will ship when all items are available unless stated otherwise.